Our customers are home finders that have applied to Westminster City Council for housing. They may be threatened with homelessness or in some other type of housing need. Each customer is assessed as being eligible for the West lets service and able to manage a privately rented tenancy. We also check that every customer can afford the rent and will make a good tenant.

Before we can use your property, you will need to provide us with the following:

• Proof of property ownership
• Licensing certificate where applicable
• An Energy Performance Certificate (EPC)
• A Gas Safety Certificate
• An Electrical Safety Certificate

We expect that the rent will be set at the Local Housing Allowance (LHA) for the area in which the property is located. The LHA can be found at https://lha-direct.voa.gov.uk/

We do not charge any fees.

Our rates depend on the location of the property. But are typically

Studio £1000

1 Bed £2000

2 Bed £4000

3 Bed £4500

4 Bed £4500

We also pay you a renewal fee if you renew the tenancy after 12 months (or offer a 2 year tenancy) without an increased rent to the tenant

But ask us  for a specific valuation for your property

We will inspect your property and advise you of any works required to meet the letting standards.

We can arrange to carry out these works on your behalf. If this is something you are interested in, please let us know and we will provide you with a quote.

We do not pass on customers that have a history of rent arrears or would not make a suitable tenant in any other way.

We do not provide credit checks or referencing beyond our own eligibility assessment. 

In some cases, we will agree to cover the rent loss for the period that your property is ready to let and we are selecting tenants for you. This is a rent cover guarantee.

We offer this to homes of a high standard where we want to move a customer from temporary accommodation and the process may take a few weeks. We will be clear with you from the start of the agreement whether we can offer you the rent cover guarantee.

We do not expect our clients to pay you a deposit.    

If you decide to use our cash incentive payment as a tenant deposit, you will need to put the deposit in a government-backed tenancy deposit protection scheme within 30 days of receipt.

The tenant is responsible for paying the rent once the tenancy is signed. We will offer the tenant advice on their obligations and claiming benefits if required. But as they are your tenant, you need to have arrangements in place to collect the rent.

If the tenant leaves, can I ask for another tenant through Westlets?

Yes – we will be happy to find you another tenant in these circumstances